Data_Center
25 Sep

Unified VOIP Communications and You

Found in: Blog

Clear the Way to Your Business with Unified Communications

Communication solutions have one basic function: removing obstacles between you and your customers. A basic technology like the telephone allows people to communicate without having to be face to face, removing the obstacle of distance. Today, though, there are many different ways that people communicate (phone, instant messaging, voicemail, eFax, email, etc.); the various systems and devices used to deliver these communications can become an obstacle.

A unified communications system is vital to ensure easy and open communication between customers, employees, and vendors. Thanks to advances in cloud computing, data delivery, and software, the barriers between you and your customers can be removed.

Phone and Data Services

Business owners who want to improve their communication capabilities have a number of different voice and data services available. Many of these services utilize the Voice over IP (VoIP), which is platform that uses Internet Protocol (IP) to deliver phone calls and other media. VoIP business solutions are the preferred platform for many companies today and can also be paired with data services to give your business a truly unified communication system.

Magnavoip

– For small to medium-sized businesses, Data102’s Magnavoip is our preferred hosted handset  solution for small and medium-sized businesses. Magnavoip provides class 5 features like voicemail, eFax, hold queues, and more.

Microsoft Lync

– The most feature-rich phone and data services platform available today, Microsoft Lync connects you and your customers through VoIP, video conferencing, instant messaging, shared whiteboards, remote screen management, and more.

Cisco Call Manager Express

– This VoIP solution has many of the same features as Microsoft Lync but is better suited for larger businesses with up to 250 employees.

Each of these unified communication solutions will allow you to connect with your customers more efficiently, improving your customer service and reputation, which will ultimately affect your bottom line.

Colorado Springs Voice Solutions

Simpleworks is Colorado Springs’ leading IT and voice solutions company. Our IT support staff specializes in state-of-the-art voice and unified communication systems to serve businesses of all sizes. Contact us today to see what voice and data services will work best for you and your customers.