Too Much Spam? Simpleworks Can Help!

Spam has been an unavoidable nuisance as long as there has been email. It’s not hard to see why: spammers can send out millions of emails for free. Even if only 1 person in 1,000 buys the product, spam is generating hundreds or even thousands of additional sales.

As email clients have matured, they’ve gotten better at detecting spam and discarding it before it clutters your inbox. Despite the advances, spammers are constantly finding new ways of working their ads into unsuspecting email accounts. Many times these emails are soliciting scams or contain links that can automatically download nasty viruses that can seriously damage your computer and those in your contact list. Spam is not completely unavoidable, though. Simpleworks offers spam solutions that work!

Getting Rid of Spam with DirectMX

DirectMX is one of the best spam solutions on the market today. DirectMX is an email filtering solution that protects your computer or network from receiving—or even sending—spam. It uses heuristics (complex algorithms and principles) to filter incoming emails. These various metrics generate a spam score that is compared to a table to determine if the incoming email is spam or not. DirectMX can be set to either quarantine or reject the incoming spam.

It’s also important to make sure that your network is not sending spam. We’ve all gotten odd emails from people we know that just contain a strange, anonymous link. DirectMX can monitor sent emails to ensure that email accounts in the network have not been hijacked. If email clients in your network are continually sending spam, the server reputation will be affected, which could cause your regular outgoing mail to be rejected by other email clients. Of course, the best way to ensure you’re clients aren’t spamming their contact list is by blocking the virus spam before it ever gets in.

Spam Solutions that Work from Simpleworks

Simpleworks is southern Colorado’s leading IT support company. We specialize in setting up networks with DirectMX. Even if you don’t have hosted email service with us, we can protect you with the power of DirectMX. Give us a call today if you are being relentlessly spammed and hacked! You don’t have to live with the aggravation and lost productivity.

Do I Need the Fastest Internet Possible for My Business?

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The Internet is certainly faster today than ever before. If you were around during the early days of dial-up, you probably remember waiting minutes for a single web page to load. But today, even our smartphones generally connect to the Internet and download content almost instantaneously. Speed has come to be expected.

Because of this, many business owners feel that they need the fastest Internet speed possible to serve their customers and employees. While fast Internet speed for business is needed generally for some tasks, quality can be just as, if not more, important for others.

Quality vs. Quantity

There are basically two classes of Internet service: “best effort” and “enterprise.” “Best effort” services are what you probably have in your home: Comcast, CenturyLink, or some other cable or DSL provider. These Internet services can be quite fast, but their speed depends on how many users are on a trunkline at a given time. While delivering a faster speed at times, they are not completely reliable.

But speed isn’t everything. “Enterprise” class services are higher quality Internet solutions, meaning they are much more reliable. The low latency guaranteed by enterprise Internet solutions is vital for online phone services like Voice over IP (VoIP), site-to-site tunnels (connections between multiple locations in a given area), and connections to a corporate office. While the fastest Internet connection possible is ideal for web browsing and email, a reliable, low-latency service is much better for a business’s vital communication channels.

Colorado Springs Internet Solutions from Simpleworks

The IT professionals at Simpleworks in Colorado Springs work with each business individually to implement a cost-effective Internet solution to address its specific needs. Our Colorado Springs Internet solutions are usually a hybrid of a regular cable service—like Comcast—and a T1 line for redundancy and quality. This ensures that your day-to-day operations run smoothly and that your essential communication channels and data are never compromised. Give us a call today to see what solution would work best for your needs.

 

Business Communication Problems Could Be Costing You Money

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If your business is like most, you can’t function without your phones. But it’s not just phone service that you need: voicemail, transferring, eFax, hold queues, and other features may be necessary for you to conduct business efficiently and productively. Then there’s the cost of these features to consider. Thanks to advances in digital technology, you have a range of different business communication solutions to fit your needs, your size, and your budget.

Common Business Phone Problems

Phone problems can be debilitating and costly. But it’s not only the loss of service that’s problematic—unreliable voicemail, malfunctioning hold queues, or connectivity issues could all be trying your customers’ patience and reducing your revenue. In addition, your internal communication could be suffering as more and more employees work remotely or travel for business. Plus, the phone service you have now could be costing you more than it needs to. And the actual hardware you’re using may be failing or out-of-date.

Business Communication Solutions

The technology available today has more features and reliability than ever before. Your communication system begins with the hardware: handsets, headsets, conference phones, mobile devices, etc. Then there are a number of different unified communication solutions to fit your needs and budget:

  • Hosted PBX: A simple, cost-efficient solution for small businesses with less than 50 users. We will install the system on a virtual private server (VPS), which can be managed by your internal IT team or Simpleworks.
  • Magnavoip: Our preferred hosted handset solution. Magnavoip is a feature-rich, cost-effective service for up to 500 users.
  • Voice over IP (VoIP) with Cisco Call Manager Express: A great solution for business with 250 users or less. Cisco’s VoIP system is affordable, customizable, scalable, and simple.
  • Microsoft Lync: The most comprehensive unified communication system on the market. Microsoft Lync is VoIP enabled and also provides instant messaging, video calling, screen sharing, and much more. It is cutting edge, versatile, and dependable.

Simpleworks Has You Covered

Simpleworks, a communication solution company, specializes in fixing communication problems so you can focus on your customers, not troubleshooting technical issues. We sell, install, and manage phone systems as well as unified communications services like VoIP, Magnavoip, and Microsoft Link. Give your local Colorado Springs IT and communication support team a call, and we’ll find a solution that fits your needs and your budget.