“My IT person just quit! What should I do now!?”
If you haven’t said these words yet, just wait – it’s a matter of time.
For small businesses and organizations, finding and retaining IT talent is a huge expense and time commitment. The technology industry is a highly competitive career field and talented IT professionals want to be continually challenged and educated. If your business is relying on one or two IT professionals to keep your tech working, you will encounter the loss of a trusted employee.
What’s most important is that you realize this is really an opportunity for your business, not a loss. Yes, it’s true that you’re being forced to reevaluate your IT department. And, most likely, you didn’t put this into the budget. But, in business, unexpectant things happen. As a business owner, now is your chance to survey your company’s current and future IT environment, align it with your business plan and engage the right people to help you plan, deploy and support it.
When your IT person leaves or must be replaced, you lose more than just someone who can fix your workstations. You lose the institutional knowledge that person holds of your network. More important, you lose a trusted resource.
If you are using the loss of your IT member as an opportunity to position yourself for growth, what should you look for in a new IT partnership?
- An IT person or provider who will be able to map out your IT infrastructure and report to you what’s being done correctly and what needs improvement. Essentially, your new IT provider needs to be able to quickly understand your current technology and what needs to be done with it to position your company for growth.
- Someone who can make the transition smooth. Moving from one provider to another can be bumpy. But the right IT provider will make it simple by collaborating with your departing person or provider to seamlessly transfer control and knowledge of your network.
- A provider who will lead you to the right solutions for your company – no more and no less. Rather than going without needed technology or encumbering yourself with technology you don’t need, partnering with a managed service provider with knowledge of your industry will give you the resources you need to get your IT investment just right for your business.
These critical services are crucial to be an effective IT provider and should be expected of any managed service provider (MSP) you engage.
Businesses of all sizes need well-planned and -maintained technology solutions. That’s what we provide our clients.
Upon engaging with a new client, we immediately assess the business’ current IT, note areas of success and improvement, and present leadership with a report on their IT’s standing. During this process, we work with your current IT person or provider to make the transition simple. We then work with company leadership to align IT with their business strategy. Using our knowledge of industry standards and best practices, we offer technology solutions customized to the business’ needs – no more and no less – that position the business for growth.
Our mission is to make business technology simple. We simplify your IT. It’s right there in our name. Your technology simply works when you partner with us. We view partnerships as long-term relationships with our clients. We’re invested in their success because it’s our success.
We aim to serve our clients as a trusted partner and resource for all their information technology needs. If you’d like to learn more about how we can become your trusted IT team, contact us online or by phone at 719-476-0444.