The End is Coming for Windows 7 – Prepare Now!

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Change is never easy when it comes to technology. We all love the familiarity of the software we use, we know the navigation menu and we know the shortcuts which adds to the efficiency of our workday. But, with technology, change is inevitable, and the end of support for Windows 7 is a major change.

If you are one of the 184 million small- to mid-sized businesses still using Windows 7, it’s time to mark the date and start preparing for the transition now.

Mark the date:

January 14, 2020, Microsoft will stop supporting Windows 7.

End-of-Life Explained

Software manufacturers like Microsoft have ever-evolving code in their products. At some point, older versions of software can no longer support the technological advances supported by new solutions. So, the manufacturer moves its focus from an older product to a newer one. This usually involves ending the life of older versions. This is exactly what has happened to the Windows 7 operating system.

What happens when the EOL deadline passes for Windows 7?

  1. No new security updates or patches. This leaves any flaws in the software open for exploitation by hackers.
  2. No more Microsoft support. Without support, if you have a problem, you can’t rely on the manufacturer for help.
  3. Noncompliant with federal regulations. Unsecure software is not compliant with any federal regulation, such as HIPAA and PCI.
  4. Increased risk for your business. Personally identifiable information (PII), confidential data and financial numbers are at risk of theft.
  5. Compatibility issues. Your common line-of-business applications, such as Salesforce, QuickBooks, Office 2016, and Raiser’s Edge, will no longer work with Microsoft 7, leaving you unable to digitally communicate with clients, vendors and partners.

End-of-life issues introduce significant security risks to your organization. If you’re in a regulated industry and still using out-dated software, you’re almost certainly not in compliance with regulations. Further, if you’re still using an older operating system, it’s likely your hardware is dated as well.

Steps to Prepare for Your Windows Upgrade

The time to upgrade is now. If you wait until the end of 2019, you’ll be hard-pressed to find an IT provider with the time to deploy upgraded solutions. Other businesses are already booking-up their schedules.

The least disruptive way to upgrade your organization’s software is to do it in small groups and after-hours so only a few employees are affected as little as possible at one time. This involves a considerable amount of planning. Your IT provider must be able to understand your business tolerance for downtime.

For most small- to medium-sized businesses, the recommended upgrade option is to go from Windows 7 to Windows 10. There is the question of, “Can I upgrade to Windows 8 instead?” Well, unless you like repetitive pain, don’t do it! Windows 8 is next in line for EOL in 2023.

Simplify Your Windows 10 Upgrade  

At Simpleworks, we’ve conducted hundreds of Windows 7 to Windows 10 upgrades and have many lined up throughout 2019. Our team is experienced and certified with Microsoft applications and servers for both the cloud and on-premise solutions, and we have multiple engineers with Microsoft certifications.

The key to a successful and smooth upgrade is to work with an experienced Microsoft IT partner. Here’s a few of the planning tactics we cover to ensure a smooth transition:

  • Document your current technology environment
  • Manage the lifecycle of your hardware
    • Know their age, which are approaching EOL, etc.
  • Plan your budget accordingly
  • Manage user data
  • Backup and verify the restore
  • Stage the rollout in small groups
  • Plan the rollout during off-peak business hours
  • Communicate continuously to the client and team
  • Be available during the rollout process to troubleshoot and provide peace-of-mind

Upgrading and The Cloud

Depending on your business, it may be beneficial to move to the cloud when upgrading Windows 7. Windows 10 is cloud-ready, unlike most older operating systems. And, if you’re already using Office 365, the move is made even easier.

By turning large capital investments into predictable operating expenses, cloud solutions can improve productivity, help your budget and increase the operational maturity of your business.

Upgrading to Windows 10 with Simpleworks

At Simpleworks, we make your upgrades simple. We have proven processes and tools to automate much of the upgrade. After the upgrade, we can push the software and updates your employees need directly to their workstations. The same goes for line-of-business applications. Your business won’t be interrupted for software updates. When you partner with us, we completely handle your technology, including your upgrades and rollouts. If you’d like to learn more about simplifying your IT, contact us here or call us at 719-476-0444.

Losing Your IT Person: Turning a Loss into an Opportunity

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“My IT person just quit! What should I do now!?”

If you haven’t said these words yet, just wait – it’s a matter of time.

For small businesses and organizations, finding and retaining IT talent is a huge expense and time commitment. The technology industry is a highly competitive career field and talented IT professionals want to be continually challenged and educated. If your business is relying on one or two IT professionals to keep your tech working, you will encounter the loss of a trusted employee.

What’s most important is that you realize this is really an opportunity for your business, not a loss. Yes, it’s true that you’re being forced to reevaluate your IT department. And, most likely, you didn’t put this into the budget. But, in business, unexpectant things happen. As a business owner, now is your chance to survey your company’s current and future IT environment, align it with your business plan and engage the right people to help you plan, deploy and support it.

3 Critical Services to Look for in a New IT Provider

When your IT person leaves or must be replaced, you lose more than just someone who can fix your workstations. You lose the institutional knowledge that person holds of your network. More important, you lose a trusted resource.

If you are using the loss of your IT member as an opportunity to position yourself for growth, what should you look for in a new IT partnership?

  1. An IT person or provider who will be able to map out your IT infrastructure and report to you what’s being done correctly and what needs improvement. Essentially, your new IT provider needs to be able to quickly understand your current technology and what needs to be done with it to position your company for growth.
  2. Someone who can make the transition smooth. Moving from one provider to another can be bumpy. But the right IT provider will make it simple by collaborating with your departing person or provider to seamlessly transfer control and knowledge of your network.
  3. A provider who will lead you to the right solutions for your company – no more and no less. Rather than going without needed technology or encumbering yourself with technology you don’t need, partnering with a managed service provider with knowledge of your industry will give you the resources you need to get your IT investment just right for your business.

These critical services are crucial to be an effective IT provider and should be expected of any managed service provider (MSP) you engage.

How IT Can Grow Your Business

Businesses of all sizes need well-planned and -maintained technology solutions. That’s what we provide our clients.

Upon engaging with a new client, we immediately assess the business’ current IT, note areas of success and improvement, and present leadership with a report on their IT’s standing. During this process, we work with your current IT person or provider to make the transition simple. We then work with company leadership to align IT with their business strategy. Using our knowledge of industry standards and best practices, we offer technology solutions customized to the business’ needs – no more and no less – that position the business for growth.

Simplifying Your IT with Simpleworks

Our mission is to make business technology simple. We simplify your IT. It’s right there in our name. Your technology simply works when you partner with us. We view partnerships as long-term relationships with our clients. We’re invested in their success because it’s our success.

We aim to serve our clients as a trusted partner and resource for all their information technology needs. If you’d like to learn more about how we can become your trusted IT team, contact us online or by phone at 719-476-0444.

Breaking Up with Your IT Provider? How to Find ‘The One’

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We don’t often think of it this way, but our technology providers are rather intimate with our businesses. Indeed, technology touches almost every area of our businesses – from allowing us to check our work email from our phones to securing our most confidential information. Our IT, and, thus, our IT providers, have access to the most important areas of our businesses. That means you need to be able to trust your IT provider and depend on them to be there for you when you need them most. It’s not altogether different from getting married.

However, like most relationships, it can take a while to find the right one before settling down for a future together.

6 Signs Your IT Provider May Be Wrong for You

Your IT provider will send signals about the value and future they place in your business relationship. Some will be subtle and some not so subtle:

  1. Recurrent downtime
  2. Never seeming to be able to solve the root cause of issues
  3. Leaving you on hold for support
  4. Nickel-and-diming you for every service
  5. Not helping you align your IT with your business goals
  6. Never calling to check on your IT and your needs

Don’t let your feelings get hurt. They probably treat all their clients the same way. It’s not you; it’s them.

At the same time, you don’t want to become complacent. If you’re not getting the service and proactive IT planning that your business needs to grow, it’s time to move on.

Finding the Right IT Provider for Your Business

The first thing to realize when searching for a new IT provider is that you get what you pay for. If you aren’t willing to invest in your technology, you’ll keep falling for poorly performing IT providers. Remember: the time you spend struggling with inadequate IT is time you could be spending improving your business and readying it for growth.

Once you’ve committed to investing in your technology to help your business grow, don’t fall for the first managed service provider (MSP) you meet. Do your due diligence first. Here are a few key things to consider as you search for a long-term IT partnership:

  • Talk to your peers about their experiences with IT providers. Industry peers are often great resources for insight into how an MSP performs on a daily basis. They can also help you identify MSPs you might want to begin talking to. Don’t take their word for it, though. Trust, but verify.
  • Identify your business’ needs and goals. The only way to effectively align your technology with your business plan is to review and plan ahead for the technology you’ll need. For instance, if you’re planning to hire new employees, you’ll need to also plan for more laptops, more storage, more licensesand other technical considerations.
  • Communicate your needs to prospective IT providers. Does the provider clearly understand your business goals and explain how their technology solutions will help you achieve them?
  • Look for industry-experienced MSPs. IT providers with experience in your industry, especially if you’re in a regulated industry, gives you a leg-up as they already know the requirements you must meet to comply with laws and regulations.
  • Can the provider secure your network and most confidential data? Whether it’s intellectual property or personally identifiable information, hackers are interested in the data that companies store. Your potential IT provider should be able to clearly explain how their solutions protect your business from cyberattacks.
  • Reliable, tested disaster response and backups. Any MSP you seriously consider should have experience developing disaster response plans and ensuring your backups are tested on a regular basis and working. Your backups are your last resort in the event of a disaster or cyberattack.
  • Experienced and expert staff. Does the IT provider have a strong, talented technical team with industry experience, certifications and quality toolsets for managing, tweaking, adjusting and proactively monitoring your IT environment? It should.
  • Verify. As we noted above, you should verify the information you gather by contacting the provider’s other clients and references to get a better picture of how they work.
  • Reporting and metrics. Make sure the IT provider can provide you with regular reports on their metrics for success in serving your business. An honest self-appraisal indicates an honest provider.

Comparing IT Providers – It’s Not Always Apples to Apples.

By starting your IT provider search with the questions above, the answers will help you narrow the field to those providers that better match your business. At Simpleworks, we’ve simplified managed IT from start to finish.

Our new Simple Technology Solution takes the mystery out of IT contracts:

– No hidden fees.

– What you see is what you get.

– Your IT investment is predictable.

– Our program automatically scales with your business’ needs.

Ready for a Simple Technology Solution?

When you partner with us, we completely handle the transition and employee training. We also coordinate with your former or current IT provider, so you don’t have to do anything.

If you’d like to learn more about simplifying your IT, contact us here or call us at 719-476-0444.

A Homebuilder’s Data Meets Ransomware Termites

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No matter how many times your IT provider, the evening news and fellow business owners warn you of the danger of ransomware attacks, you don’t take it seriously it until it happens to you. “No one would bother attacking a small business in the <insert your industry> industry in Colorado,” you tell yourself. But they would and do.

To say it again: small- and medium-sized businesses (SMB) in all industries are at risk of ransomware attacks.

Including homebuilders.

Ransoming a Homebuilder?

A couple of years ago, Campbell Homes, a Colorado Springs-area builder of semi-custom homes, was successfully attacked by ransomware.

Homebuilders wouldn’t normally be considered big targets for hackers. But you have to remember that cybercriminals are in it for the money; they rely on you paying the ransom. Ransoms can be fairly low – $500 to $2,000 for many companies – to entice the victims to pay to get access to their files rather than expend the resources on properly regaining control of their data and putting effective security solutions and procedures in place. Unfortunately for those businesses, history shows that they are often attacked and ransomed again – in the very same year.

Undoubtedly, that was the expectation of the hackers who sent the fake package-tracking email that one of the homebuilder’s employees unwittingly opened. Upon downloading the seemingly legitimate and important email attachment, the ransomware began encrypting the company’s files – starting from the letter A and working its way towards the end.

The builder was infected with the digital version of termites.

Ransomware Pest Control

Fortunately, an employee noticed that certain files were encrypted before the virus could complete its work. When the employee contacted us to ask why he couldn’t access the files, we immediately identified the problem as a ransomware infection and stopped the attack by identifying, remotely shutting down and disconnecting the workstation from the builder’s network. This prevented the virus from finishing its encryption and spreading.

In this instance, the defense-in-depth security strategy, which consists of layered security solutions and compartmentalized information access, we’d deployed for the builder would have protected other network drives from being infected.

After ensuring the rest of the network was safe, our top engineers began to assess the impact of the attack. Our engineers reviewed with the business owner what was encrypted, the estimated recovery time and what steps they should take next.

Meanwhile, others on our technical team were already remediating the problem by removing leftover ransomware files and recovering 99.9 percent of the company’s data.

That’s right: 99.9 percent. That translated into roughly twelve minutes of lost data. They were able to recover so much data because we’d implemented back-up and disaster recovery solutions for them just in case something like this happened.

“This ransomware attack could have been devasting to our business. Because of the quick response of Simpleworks, their layered security approach and a solid backup strategy, we recovered 99.9 percent of our data.”
– Tom Sauer, Senior Vice President of Campbell Homes

 

A Solid Foundation

Building an effective cybersecurity strategy and executing it is a lot like building a house. Security must be built into the design and infrastructure – into the foundation. If you skimp in one area, it’s likely to negatively affect more than just that piece. The homebuilder didn’t want their cybersecurity to be a house of cards.

Together, we:

  • Designed their network to minimize impact if they should be attacked again
  • Conducted cybersecurity awareness training for the company’s staff
  • Helped the business owner develop a disaster recovery plan
  • Ensured back-up systems were tested, hosted in multiple places and working
  • Implemented email- and spam-filtering on all workstations

Defense, Defense, Defense

Location may dominate in home sales, but effective cybersecurity is built with a defense-in-depth strategy. Your company needs multiple layers of security solutions. In the event one fails, another hopefully will stop the intrusion.

You can no longer rely on just anti-virus. Your cybersecurity needs to evolve as the security landscape evolves – no matter what industry you’re in or what size your business.

We have years of experience working with Colorado Springs businesses to secure them against ransomware and other cyberattacks. If you’d like to learn more about what we can do to protect your business, contact us here or call us at 719-476-0444.

Ransomware: The Dos and the Don’ts

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You may remember that the Colorado Department of Transportation was attacked by ransomware twice – one of which was successful – earlier this year. The successful attack sent 2,000 employees back to using paper and pencil for over a week. What many don’t know is that small businesses are just as big of a target for ransomware hackers. In fact, the FBI reported in 2016 that ransomware infected an estimated 100,000 computers a day, regardless of business or personal usage. That number has only increased.

It’s just a matter of time until a hacker tests your business’ cybersecurity defenses. Learn how ransomware attacks happen by reading our recent blog post, “Ransomware Targets Businesses of All Sizes.”

Here are best practices that our experienced team of IT experts has developed on things to do – and don’t do – to protect your business or help it quickly recover from a successful ransomware attack.

Ransomware: The Don’ts

  • Don’t set easy-to-decrypt passwords. This is always mentioned because it continues to be a huge security risk.
  • Don’t give all employees access to all files. They should only be able to access the files they need to do their jobs.
  • Don’t save only one copy of your data. If your data is encrypted, you need a backed-up copy to restore it.
  • Don’t keep all your data in the same place. If you have two copies but save them in the same place, they’ll both be encrypted.
  • Don’t overlook web and email filtering solutions.

Ransomware: The Dos

Ransomware is inexpensive and takes little effort to deploy for hackers. Recovering from a successful ransomware attack, however, is expensive, takes a lot of time to remediate and can be massively disruptive to a targeted business. But, some business owners still forego cybersecurity solutions that could protect them because of cost.

Remember: the ROI on the time and money spent deploying these solutions is quantified by your business never suffering a successful ransomware attack which can cost hundreds of thousands of dollars. Work with your managed services provider to implement cybersecurity enhancements.

Here are some protections you can put into place and best practices you can use to defend against ransomware attacks.

If you’ve been successfully attacked and your files are encrypted:

  • Unplug the infected computer(s) from the network and turn it off. This prevents it from infecting other workstations or your backups.
  • Call your managed services provider for help recovering your systems from back-ups, deploying your disaster recovery plan and beginning forensics on your systems.
  • Confer with legal counsel.
  • Notify law enforcement (local police and the FBI).
  • Follow your managed services provider’s recommendations for preventing another successful attack.

If you haven’t become a victim yet:

  • Develop comprehensive back-up and disaster response plans. Make sure your employees know what to do and who to call to get the organization back up and running as soon as possible.
  • Deploy a redundant, hybrid backup storage solution – storing your data both on-site and in the cloud. If one becomes encrypted by ransomware, you can restore the data with the other.
  • Conduct annual cybersecurity awareness trainings with your employees. It is key to train employees on how to spot phishing attempts and other forms of cyberattacks and how to protect themselves and the company against them.
  • Refrain from clicking on suspicious links or downloading files from senders from whom are you aren’t expecting attachments. These are the most common ways companies become infected with ransomware.
  • Ensure you’ve partnered with a security-focused managed services IT provider

Simpleworks is Colorado Springs’ leading managed services IT provider. Our experienced solutions team works with business owners who need customized cybersecurity and back-up and disaster recovery services based on their needs and budget. Give us a call or email us today to find out more about our managed service packages and how we can help you simplify your IT.

Ransomware Targets Businesses of All Sizes

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Ransomware has been all over the news recently. If a company as large as Equifax can fall victim to a ransomware attack, you can be sure small businesses are at risk. No organization – no matter its size – is immune to attack.

Why Would I Be a Target?

Many business owners mistakenly think their companies are too small to be a target for hackers. In fact, smaller businesses with little-to-no internal IT staff are likely a much greater risk as they often can’t afford or don’t know about information security solutions, best practices and protocols used by larger companies. Hackers target small businesses for just this reason.

Ransomware hackers aren’t so much interested in your information as they are in getting paid. That’s why the average ransom is usually below $2,000. They depend on companies without the adequate resources to defend or recover from a ransomware attack to pay to decrypt their files.

Ransomware Attacks: What Happens?

Ransomware attacks often are successful because an employee clicks a link or downloads a file in a legitimate-looking email that then immediately begins encrypting all your files. For example, human resources may receive a phishing email titled “Resume” with an infected attachment. After downloading and opening the document, the hidden ransomware will begin encrypting files, and a message will usually pop up demanding a ransom be paid in Bitcoin to receive a decryption key from the hacker. Considering that most hackers aren’t ethical, there’s always the possibility that they may not provide you with a key to decrypt your files after you’ve paid the ransom – causing you to lose access to all your data.

Ransomware Attacks: What Should I Do?

If you fall victim to a ransomware attack, you should immediately disconnect your workstation from the network and shut it down to prevent other workstations and your backups from becoming infected and encrypted as well.

If you’ve partnered with a security-conscious managed services provider (MSP), you should call them so they can begin to perform forensics on your systems. They will look for the source of the attack and the vulnerabilities the hackers were able to take advantage of to access your network and files.

If you have working backups that aren’t encrypted, you can easily restore your systems to a state prior to the attack. If you don’t have backups and your information isn’t decrypted, you may have lost your information forever or be forced to recreate it.

You should continue to work with your MSP to implement additional cybersecurity solutions, conduct cybersecurity awareness training for your employees and consistently use information security best practices.

Finally, you should report the incident to the police and the FBI’s Internet Crime Complaint Center.

How Can I Prevent Becoming a Victim?

We believe in a layered approach to security. You can’t just have antivirus software. You also need advanced endpoint security, consistent system patching and so much more. Plus, you need working backups to restore your data if all else fails.

Cybersecurity awareness training is also key to maintaining a secure organization. Your employees need to be able to identify possible risks and avoid them. Your employees are often your best defense – and your weakest link.

Outsourcing your information technology to a managed services provider like Simpleworks IT can take much of the cybersecurity worry off your hands. Improve your ability to defend against cyberattacks by working with an MSP with experience and expertise in cyber security including back-up and disaster recovery, cloud solutions and more.

With expertise in back-up and disaster recovery, Simpleworks IT can help defend your business against cybersecurity threats and IT challenges. Find out why we’re Colorado Springs’ leading managed IT provider. Contact us at 719-476-0444.

New Customer Portal Designed For You!

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At Simpleworks, we recognize the need for our customers to have access to as many of our support services as possible. To address this need, our recently redesigned website has an advanced computer services customer portal that features customization options, communication tools, and useful information. We are already receiving great feedback about the added capabilities of our new site, especially the customer portal, so we’re confident that this improved access will benefit your company as well.

Advanced Features of the Simpleworks Customer Portal

The new portal is more than just a bill pay system. Here are some of the features of the Simpleworks customer portal:

  • Ticket submission — After logging in to the secure account area, our customers can submit a support ticket directly to our IT staff and monitor its progress.
  • Ticket templates — Many issues are common and general, so we’ve provided quick submission templates to make your submission even faster.
  • Account controls — Customers can review their plan, pay their bill, and download invoices from the Simpleworks customer portal.
  • Informational links — The portal also features links to important information about services, IT issues, and more.
  • Emergency contact — For our customers who face an IT emergency after normal business hours, submitting a ticket on the Simpleworks customer portal is the best way to contact our support staff.

Meeting the Needs of Our Customers

At Simpleworks, we continually strive to find new ways of meeting our customers’ demands. IT systems are vital to most businesses in the modern marketplace, so you can’t trust your success to a subpar IT service and support company in Colorado Springs.

Simpleworks has a proven record of providing superior IT customer service to a wide range of clients—both commercial and residential—in southern Colorado. Give us a call today to see how we can help your business to implement the IT solutions that will keep you operational, efficient, and protected.

Is Hybrid Managed Service the Right IT Solution for Your Small Business?

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Not every company has an IT infrastructure and budget large enough to justify full managed services of their environment. And some companies are only looking for a little help in supporting their environment. Nevertheless, nearly all companies rely on their IT to keep business operations productive and profitable. Simpleworks understands that small businesses require operational IT, but may not have the budget or need for a dedicated IT support staff. The solution is our hybrid managed service package.

Our Hybrid Managed Service

Our Hybrid Managed Service package gives you many of the benefits of having full-time IT support without the overhead. We will provide the following automated services:

  • Patching
  • Identification of old or problematic patches
  • Antivirus protection
  • Proactive monitoring
  • Automatic remediation and repair of common problems

In addition to these services, hybrid managed service clients will have access to our support ticket service, which operates 24 hours a day. Our support staff can diagnose any IT-related issue and give you an estimate for service.

Why Simpleworks?

Simpleworks is southern Colorado’s leading IT and managed services provider. Our IT professionals regularly work with business owners who need customized services based on their needs and budget. Give us a call or email us today to find out more about our managed service packages and how we can help you to remove the stress of unexpected IT issues.

Unified VOIP Communications and You

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Clear the Way to Your Business with Unified Communications

Communication solutions have one basic function: removing obstacles between you and your customers. A basic technology like the telephone allows people to communicate without having to be face to face, removing the obstacle of distance. Today, though, there are many different ways that people communicate (phone, instant messaging, voicemail, eFax, email, etc.); the various systems and devices used to deliver these communications can become an obstacle.

A unified communications system is vital to ensure easy and open communication between customers, employees, and vendors. Thanks to advances in cloud computing, data delivery, and software, the barriers between you and your customers can be removed.

Phone and Data Services

Business owners who want to improve their communication capabilities have a number of different voice and data services available. Many of these services utilize the Voice over IP (VoIP), which is platform that uses Internet Protocol (IP) to deliver phone calls and other media. VoIP business solutions are the preferred platform for many companies today and can also be paired with data services to give your business a truly unified communication system.

Magnavoip

– For small to medium-sized businesses, Data102’s Magnavoip is our preferred hosted handset  solution for small and medium-sized businesses. Magnavoip provides class 5 features like voicemail, eFax, hold queues, and more.

Microsoft Lync

– The most feature-rich phone and data services platform available today, Microsoft Lync connects you and your customers through VoIP, video conferencing, instant messaging, shared whiteboards, remote screen management, and more.

Cisco Call Manager Express

– This VoIP solution has many of the same features as Microsoft Lync but is better suited for larger businesses with up to 250 employees.

Each of these unified communication solutions will allow you to connect with your customers more efficiently, improving your customer service and reputation, which will ultimately affect your bottom line.

Colorado Springs Voice Solutions

Simpleworks is Colorado Springs’ leading IT and voice solutions company. Our IT support staff specializes in state-of-the-art voice and unified communication systems to serve businesses of all sizes. Contact us today to see what voice and data services will work best for you and your customers.

Do You Have a Disaster Recovery Plan?

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Most business owners wouldn’t imagine operating without an insurance policy to cover break-ins, accidents, fires, and other unforeseeable disasters. But many businesses fail to appreciate the need to insure their precious online property—their data.

A catastrophic loss of data can not only disrupt normal business operations; it can actually have an adverse effect on your bottom line, customer service, and reputation. Even if you have solid IT infrastructure and services in place, data loss can happen for any number of reasons. You need a disaster recovery plan in place in case of an emergency. Simpleworks can help.

Colorado Springs Data Disaster Recovery Solutions

With BDR backups, Simpleworks offers a comprehensive disaster recovery service. Here are some of the features:

  • Hybrid cloud backups. The physical BDR device will back up your data automatically as frequently as every 5 minutes and can be easily retrieved. In addition to the physical copy, your data can be backed up off-site on a secured BDR server. This level of redundancy issues that none of your data will ever be permanently lost.
  • Instant virtualization. Your backup data can be virtualized almost instantaneously from either the physical device or the cloud to replicate the failing server. This will keep your business operating while the problem is addressed.
  • Backup Insights.  This service allows us to locate and retrieve deleted files that occur between backups. This kind of retrieval can be invaluable for small scale data loss from misclicks or carelessness.

BDR backup services are also encrypted and comply with current HIPPA standards.

Colorado Springs Data Recovery

At Simpleworks, we have heard a lot of horror stories about catastrophic data loss. As Colorado Springs’ leading IT support and disaster recovery solution, we utilize BDR backups to ensure the safety of our customers’ vital data. This disaster recovery plan provides the protection and redundancy that your business needs.

Don’t put your business at risk. Insure your data with BDR backups from Simpleworks today.